Automation Specialist, Crowd and Delivery Automations

  • Anywhere

We are looking for an Automation Specialist to join our Crowd Solutions organization. Reporting to a Project Manager, this role is instrumental in driving our automation initiatives, identifying key areas for process improvement, and developing state-of-the-art automation solutions to enhance operational efficiency and the contributor experience. The ideal candidate will have a robust understanding of the latest automation technologies, a proven track record in successful automation application, and the ability to work collaboratively across teams to achieve organizational goals.


Automation Strategy Development: Collaborate with the Crowd and Delivery organizations to develop a comprehensive automation strategy that supports our business objectives, identifies cost optimization opportunities, and integrates current market trends.

Process Identification for Automation: Analyse existing workflows within the Crowd and Delivery organizations to identify processes that can benefit from automation, aiming to improve efficiency and the overall contributor experience.

Automation Solution Design: Take the lead in designing and implementing automation solutions that streamline operations, reduce manual intervention, and enhance the accuracy and speed of project execution.

Cross-Functional Collaboration: Work closely with various teams to understand their workflows and challenges, ensuring that automation solutions are customized to meet diverse business needs.

Performance Monitoring and Optimization: Continuously monitor the effectiveness of deployed automation solutions, gather user feedback, and make necessary adjustments to optimize performance and operational efficiency.

Training and Support: Create and conduct comprehensive training sessions and provide continuous support to teams adopting new automated processes, ensuring smooth integration and maximization of new tools and systems.


Bachelor’s degree in business administration, Information Technology, or a related field.
1-3 years of experience in project management, with a specific focus on automation or process improvement.
Strong proficiency in programming languages such as C++, Python, or JavaScript, and the ability to use these skills in developing or integrating automation solutions.
Demonstrated experience in leading cross-functional projects and collaborating effectively with diverse teams.
Excellent analytical, problem-solving, and decision-making capabilities.
Exceptional communication and interpersonal skills, with a proven ability to train and support team members in adopting new systems and processes.
A track record of successfully implementing automation solutions that have significantly improved efficiency and effectiveness.
This role is ideal for a dynamic individual eager to leverage technology to make a tangible impact on our operations and contribute to the ongoing success of our projects.

Originally posted on Himalayas

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